<aside> 💡 Communication is key in any legal case, and RECORD provides a streamlined way for you to share important information with your attorney. However, it's crucial to understand the nature of this communication channel:

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One-Way Street

• Client to Attorney: The RECORD app is designed for one-way communication from you, the client, to your attorney. Anything you enter into the app will be received by your attorney, but you should not expect a reply within the app itself.

What to Share

• Type of Information: Feel free to share any relevant data, updates, or concerns you may have about your case. This can include injury updates, treatment details, and any other information that could be pertinent to your case.

When Not to Use the App

• Immediate Assistance: If you need urgent help or immediate feedback, it's best to reach out to your law firm through traditional communication channels like phone calls, text messages, or in-person meetings.
• Two-Way Communication: For any matters that require a dialogue or direct response from your attorney, please use the existing mediums you've been using to communicate with your law firm.

Why It's Important

• Streamlined Updates: Using the app for one-way updates ensures that your attorney has all the latest information they need to effectively manage your case, without cluttering the communication channel.

By understanding the limitations and advantages of the RECORD app's communication features, you can make the most of this tool while maintaining effective communication with your law firm through other means.